As a member of The Guild, we’ll lavish you with extra benefits unlike any we’ve ever offered before. We’re confident we’ll offer services in new, groundbreaking ways. We’d specifically like to mention that, as a member of The Guild, we have direct access to the C.E.O. and Viceroy at any time.
First priority in clearing space
First priority on room requests
For requested room category, bed type, rollaway and connecting rooms
No walk policy
You will have a guaranteed reservation and will not be relocated during sold-out situations
Complimentary, customized amenity, activity or service
Based on information provided to us, you will receive a customized amenity, activity or service that will create a defining moment
Personal warm welcome
Hotel management will personally welcome you upon arrival
VIP recognition at front desk
General Manager’s handwritten welcome
Handwritten note detailing your stay
Late check-out
Complimentary 4 p.m. departure upon request, based on availability
Insider information
Advanced communications of important messages, promotions, new hotels, etc., prior to the public announcement
Speak to an advisor for more information on The Guild program by Viceroy Hotels & Resorts