March 6, 2020

Regent Reassurance - An Important Message from Regent Seven Seas

Picture of Nick Cabugos
Nick Cabugos

Creative Director, Montecito Village Travel

Regent Seven Seas Cruises Reassurance

Regent-reassurance

Regent Reassurance is a policy that seeks to give you flexibility, choice and the confidence to plan your Regent Seven Seas Cruises vacation. Regent Reassurance allows new and existing reservations that have paid in full to cancel up to 15 days* prior to departure date and receive a 100% Future Cruise Credit.

For reservations made with our Return with Regent offer between May 18 and July 31, 2020 on voyages embarking through December 2022, guests who have paid in full have the option to cancel up to 15* days prior to departure date and receive a 100% Future Cruise Credit.

For all reservations made before May 18, 2020 on voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to departure date and receive a 100% Future Cruise Credit.

Departure date refers to the date on which travel begins, inclusive of cruise travel, air travel, hotel reservations or land programs booked through Regent Seven Seas Cruises.

The Future Cruise Credit will include 100% of the cruise fare paid in addition to any air charges, hotels, land programs, visas and RegentCare Travel Protection Program charges.

The following ancillary items purchased through Regent Seven Seas Cruises will be refunded to the original credit card used for payment:

  • Shore excursions and/or shore excursion packages
  • Reservations for the Culinary Arts Kitchen
  • Taxes

The Future Cruise Credit may be applied toward a new reservation(s) made within one year of the Future Cruise Credit issue date. The Future Cruise Credit may be used toward a new reservation(s) for any voyage sailing before December 31, 2022.

The Future Cruise Credit can be applied toward the cruise fare on the new reservation.

If the cruise fare on the future reservation exceeds the amount issued on the Future Cruise Credit, you will be responsible for the difference. If the cruise fare on the future reservation is less than the amount issued on the Future Cruise Credit, you will be issued a new Future Cruise Credit with the remaining amount, which must be used within one year of the issue date on any voyage sailing before December 31, 2022.

In the event that you need to cancel your future cruise, outside of penalty, then the Future Cruise Credit would remain valid and may be applied toward another new reservation, provided the new reservation is made within one year of the original Future Cruise Credit issue date and toward a Regent voyage sailing before December 31, 2022.

Learn more here

 

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